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Connect your Outlook email to HubSpot

Connect a personal or work email address to HubSpot to send individual emails from the HubSpot CRM, log emails in the HubSpot CRM, send email sequences and use HubSpot’s sales tools directly from your inbox.

  1. In your HubSpot account, click the Settings icon in the top navigation bar.
  2. In the left-hand sidebar menu, go to the General option.
  3. Click the Email tab.
  4. Click ‘Connect email account’.
  5. To enable inbox automation features when connecting, in the dialogue box, tick the ‘Enable inbox automation’ checkbox.
  6. Click ‘Connect your inbox’.
  7. In the text field, enter your email address and click ‘Next’.
  8. Click ‘Connect with [Microsoft Outlook]’.
  9. If your email provider isn’t listed, click ‘I want to choose my email provider myself’. Then select your email provider.

Microsoft Outlook

  1. Read what to expect when you connect your Microsoft 365 inbox to HubSpot, then click Continue.
  2. You’ll be asked to sign in to your Microsoft 365 account. Enter the email address for the Microsoft 365 account you wish to use. If you’re already signed in to one or more of your email accounts, choose the account you’d like to connect.
  3. You’ll be taken to the setup page, where the connection will be verified and completed. A dialogue box will inform you that your Microsoft 365 inbox is connected to HubSpot.

Note: Once you’ve completed these steps, you’ll need to install the HubSpot add-in in your email client; see the step-by-step guide at the following link:

 Install the HubSpot add-in in Outlook