How do I update a ticket’s status in HubSpot?
Find out how to update a ticket’s status in HubSpot to keep your team informed and your customers happy.
How do I update a ticket’s status in HubSpot?
What you’ll learn
- The Help Centre is a central location within your HubSpot account where you and your team can manage tickets. By default, tickets are automatically created across all the channels you’ve connected to the Help Centre.
- In this video, you’ll learn how to edit, follow, split, merge, move or delete tickets directly within the workspace. You can also view a ticket’s association history and manage access to it. This helps your team stay up to date with recent ticket activity and keep an organised list of tickets.
